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Logistic improvement and warehouse move

The CHARMANT Group would like to take the opportunity to provide information on news regarding the move to a more enhanced logistics hub.

A central UK and European warehouse has been established to create synergies across the regions and provide an improved logistics process as a UK and European company. Therefore, all warehousing and logistics operations will now be consolidated and located in the French-German border region in Willstätt, twenty minutes from Strasbourg.

In order to supply the business partners with CHARMANT’s products, the warehouse facility will be supported by seventeen dedicated professionals.

This move, of course, requires a high level of coordination on the part of the CHARMANT Group; consequently, for a brief time period there will be an interruption to provide delivery and logistics services. This will be kept to an absolute minimum and will run from 15th to 23rd November when thereafter the new facilities will be fully functional for the company’s business partners.

During this period there may be some slight disruption to deliveries, but these will be reduced as far as possible to mitigate any potential impact on the business activities of CHARAMNT’s partners. The short-term relocation period will enable the company to continue to move to a better future together and CHARMANT kindly requests its partners’ understanding should any issues arise.

Despite the move, the return process and address remain the same until further notice.

The Customer Service team and Account Managers will be happy to answer any further queries on this subject.